Our Vision
Our strategy
How We Work
Our commitments to inclusion, dignity safety and belonging.
CoLab Exeter – Our Commitment to Trans Inclusivity
At CoLab, we are committed to creating a safe, welcoming and inclusive environment for everyone, including people who are transgender, non-binary or gender diverse. We respect each person’s identity and expression, and we work to ensure our services affirm dignity, safety and equal access for all.
We know that trans people often face additional barriers, stigma and risks, particularly around homelessness, health, and safety. Our approach is rooted in compassion, equality and trauma-informed practice. This means:
Respecting and affirming identity – using inclusive language, pronouns and behaviours so people feel seen and valued.
Ensuring safe, accessible services – trans people can access any of our services without fear of exclusion or discrimination.
Zero tolerance for discrimination – we will not accept harassment, victimisation or discrimination of any kind.
Ongoing learning and advocacy – we continue to listen, learn and stand alongside trans and non-binary people in shaping services and tackling inequality.
We believe that everyone deserves dignity, safety and access to support, and we will keep working to remove barriers and champion inclusivity.
The details of our policy in full are available here.
CoLab Exeter – Our Trauma Informed Approach
At CoLab, we are committed to creating a safe, welcoming and supportive environment for everyone, including people who have experienced trauma. We recognise that experiences of trauma can shape how people feel, respond and engage with others, and we aim to create spaces that promote safety, trust, choice, dignity and connection.
The details of our policy in full are available here.
CoLab Exeter – Equality Diversity and Inclusion
At CoLab, we are committed to creating a welcoming, inclusive environment where everyone is treated with dignity, respect and compassion. We recognise that people can face different barriers because of discrimination, disadvantage, circumstance or the way systems are designed.
We aim to listen, understand and challenge those barriers, working alongside people, communities and partners to create spaces where everyone can feel safe, heard, valued and able to belong.
The details of our policy in full are available here.
CoLab Exeter – Relationship Centred Practice
At CoLab, we believe relationships are at the heart of what makes change possible.
Relationship-centred practice means putting trust, care, connection and collaboration at the centre of how we work — with people and communities, our partners and within our own organisation. We start with the person, their life and what matters to them, recognising their strengths, hopes and expertise in their own lives. We believe people should be listened to, valued and supported to shape the support they receive.
The details of our policy in full are available here.